The Elgin Online Customer Portal helps keep our customers informed on all aspects of their business including shipment tracking with real-time satellite locations, inventory levels, receiving and delivery activity, and online document management (POD, BOL, Invoice).
The information available is exactly what our customer service representatives have access to when they respond to telephone inquiries. Changes in status, such as arriving at pickups or deliveries, are automatically updated within 15 minutes of the event occurring.
As well, our powerful and flexible Service Reporting function allows customers to produce service reports when they need them. Customers can choose from two format types, detail or summary, or if desired, reporting by exception only.